- Delivery and Returns
Delivery and Returns
We can provide software, licenses and support services to virtually any country in the world. Note that there are restrictions on some products, and some products cannot be sold to international destinations.
Software, licenses and support services are non-returnable and non-refundable. However, if an error is made in the ordering process, we will do everything in our power to exchange the item with the vendor within 30 days from the date of purchase.
If a refund is applicable, you should expect to receive your refund within 10 working days of cancellation. However, in many cases you will receive a refund more quickly. This time period includes the time for us to issue your refund (1 to 2 business days) and the time it takes your bank to process our refund request (5 to 8 business days).